What is Gerber Tables?

  • Gerber Tables is an online e-commerce platform specializing in outdoor furniture and accessories. We offer a diverse range of products, including Picnic Tables, Heavy Duty Picnic Tables, Campground Specials, Traditional Picnic Tables, Fire Rings & Grills, ADA Wheelchair Tables, Shelter Tables, Recycled Plastic Furniture, Square Picnic Tables, Monster Picnic Tables, All Park Benches, Standard Park Bench, Heavy Duty Park Bench, Mini Monster Picnic Tables, and Bicycle Racks.

2. Do you offer customizations for your products?

  • While some of our products may have customization options, please check the individual product pages for details. If customization is available, you'll find information on colors, sizes, and any additional features.

3. What materials are your products made from?

  • Our products are crafted from a variety of materials, including durable wood, recycled plastic, and metal. Specific material information can be found on the product pages.

4. How do I place an order?

  • To place an order, simply browse our product catalog, select the item(s) you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you'll receive an order confirmation.

5. What payment methods do you accept?

  • We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for your convenience.

Shipping and Delivery:

6. What is your shipping policy?

  • We offer shipping to locations within the United States. Shipping costs and estimated delivery times may vary depending on the product and your location. Please review our Shipping Policy for more information.

7. Can I track my order?

  • Yes, once your order ships, we will provide you with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

8. What if my order arrives damaged or with missing parts?

  • In the rare event that your order arrives damaged or with missing parts, please contact our customer support team immediately. We will work to resolve the issue promptly and ensure you receive a replacement or appropriate assistance.

Returns and Exchanges:

9. What is your return policy?

  • Our return policy varies depending on the product. Please refer to our Returns and Exchanges Policy for detailed information regarding returns, exchanges, and warranty coverage.

10. How do I initiate a return or exchange? - To initiate a return or exchange, please contact our customer support team. They will guide you through the process and provide you with instructions on returning the product.

11. Do you offer any warranties on your products? - Many of our products come with warranties. The specific warranty details can be found on the product pages. If you have questions about a product's warranty, please don't hesitate to reach out to us.

Contact and Support:

12. How can I reach your customer support team? - You can contact our customer support team via email at wes@gerbertables.com or through our Contact Us page. We are here to assist you with any questions or concerns you may have.

13. Where can I find more information about your products? - Detailed information about our products, including specifications and pricing, can be found on the respective product pages of our website. If you have additional questions, feel free to contact our customer support team.

We hope these FAQs provide you with the information you need. If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing Gerber Tables for your outdoor furniture needs!